Order picking, i.e. retrieving items for shipment to the end customer, is often one of the biggest cost drivers in e-commerce logistics. The more diverse the product range, the more sensitive the goods, the more factors influence storage, the more time-consuming and cost-intensive picking becomes.
This is also the experience of one of the leading online suppliers of designer fashion whose goods require complicated storage, while IT support is insufficient. The retailer therefore commissions RizonX to optimise the process to make it profitable both in the short and long term.